From Shelf to Strategy: How AI Is Redefining Retail explores how leading retailers are using AI to improve operations, enhance the customer experience, strengthen decision-making, and create competitive advantage—while applying strong governance to protect their organizations, customers, and data. Current retail case studies will illustrate how AI is being put to work in the market today and highlight practical lessons for retail leaders.
ABOUT michael dobbs
Michael Dobbs is a global consumer products and retail executive with more than 25 years of retail leadership experience and 15 years in the CPG industry, including senior marketing roles across Germany, Turkey, and Russia and leadership of Ben & Jerry’s international business. He transitioned to retail leadership as Vice President of Marketing at Ahold, Vice President of Merchandising at Walmart, and General Manager and Chief Marketing Officer of Brookstone Stores. Since joining IBM in 2014, Michael has focused on helping retailers apply technology and innovation to drive business transformation.